MANAGEMENT TOOLS: E-CATS and KIT-FID

At VIVACE LOGÍSTICA-STACI we have customized management tools at your service.

Our fully customisable multimedia platform is very easy to use. There are more than 500 on-line shops, 400,000 users and 2,000,000 connections every year. Its main capabilities are:

E-cats FRONT office:

  • B2B and B2C on-line shop: online ordering and tracking in real time.
  • B2B Marketplace: all the suppliers are connected to, and managed in a single online shop.
  • Ordering in advance.
  • Stocks: monitoring of stocks at the Point-of- Sale or regional platform.
  • Evaluation: evaluation of products by the users, thanks to a scoring system.
  • Study of profiles: Users, Head Office.
  • Digital library: downloading of files, videos, documents…

 
E-cats BACK office: logistic management with a few clicks.

  • Administration and management of databases in real time.
  • Online reports and dashboards.
  • Statistics.
  • Management of marketing or communication campaigns.

We have personalised tools for logistic management.

A second internal tool which VIVACE LOGISTICA-STACI offers to its customers is the so-called Staci KIT-FID, which reflects the customer relationship management established by Staci for the implementation and monitoring of the best-adapted logistic solutions.
Kit-Fid demonstrates our commitment to quality through the creation of specialised on-site teams (Customer Service Managers and an Account Manager) that guarantee the follow-up of each project or contract.

For each customer, STACI’s Kit-Fid also has steering committees, dashboards, KPIs and reports from the call centre.

  • A dedicated team in the logistic centre
  • Steering committees
  • Dashboards
  • Performance indicators
  • Quality reports
  • Progress plans
  • An internal call centre

Promotional Logistics

Product Logistics

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